Privacy
Privacy policy
Last updated October 30, 2026.
This policy explains how Realty Team ONE and Royal LePage R.E. Wood Realty, Brokerage ("we") collect, use and protect personal information through this website, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
What we collect
When you book a showing, request floor plans or a guide, chat with us or call, we collect what you give us: your name, phone number, email, the home you're interested in, your preferred showing time and any message. Our forms also ask whether you are pre-approved for a mortgage and when you plan to buy, so Bob can prepare for your showing. You can answer "Not yet" or "Just looking" and still hear from us.
We also record which ad or link brought you here (for example a Facebook campaign name or click ID) and basic technical information such as your browser type and pages viewed.
How we use it
To respond to your request, arrange showings, send the information you asked for and follow up about Hoylake Towns and similar homes. We use the ad and visit information to understand which campaigns work. We don't sell your personal information.
Consent and unsubscribing
We only contact you by phone, text or email after you give consent on one of our forms or contact us yourself. You can withdraw consent any time by replying STOP to a text, using the unsubscribe link in an email, or telling us directly.
Cookies, pixels and analytics
This site may use cookies and similar tools from Meta (the Meta Pixel) and Google (Tag Manager and Analytics) to measure visits and the performance of our ads, and to show our ads to people who have visited. You can limit this through your browser settings, Meta's ad preferences and Google's ad settings. Map tiles are loaded from Esri.
Who sees it
Realty Team ONE and Royal LePage R.E. Wood Realty, Brokerage, plus the service providers we use to run this website, store leads and send messages. They may only use your information to provide those services to us. Some providers store data outside Canada, where it may be subject to local laws.
How long we keep it
We keep enquiries for as long as needed to help with your purchase and to meet our legal and regulatory record keeping obligations, then delete or anonymize them.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or ask questions about this policy. Contact Bob Arppe, Realty Team ONE, Royal LePage R.E. Wood Realty, Brokerage, 55 Brock Street East, Tillsonburg, ON N4G 4G9. Phone 226.504.5221. If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
